Terms and conditions

Effective Date: 1 July 2026

Welcome to Candor Kids ("we", "our", "us"). These Terms & Conditions govern your use of www.candorkids.in and the purchase of products from our website. By accessing or using this website, you agree to these Terms & Conditions.

1. Company Information

Daiwik Apparels

Website: https://candorkids.in

Email: support@candorkids.in

Customer Support: +91-8698460063

Business Address:

Shop no.5 JP synergy phase II near Gaikwadpada ambernath east - 421501

Maharashtra , India

2. Eligibility

You must be at least 18 years of age or access this website under the supervision of a parent or legal guardian.

3. Products

Candor Kids offers premium children's apparel including denim, polos, t-shirts, shorts, and related clothing accessories.

We strive to display product colours, designs, and specifications accurately. However, actual colours may vary slightly depending on your device's display settings.

4. Pricing

All prices are listed in Indian Rupees (₹).
Prices include applicable GST unless otherwise stated.
Prices may change without prior notice.
Promotional offers are available only during their specified validity period.

5. Orders

Your order is considered confirmed only after successful payment (except Cash on Delivery orders) and order confirmation from Candor Kids.

We reserve the right to:

Cancel suspicious or fraudulent orders
Cancel orders due to stock unavailability
Limit quantities purchased
Refuse service where required by law

If an order is cancelled after payment, the refund will be processed to the original payment method.

6. Payments

We accept secure payments through authorized payment gateways.

Available payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Cash on Delivery (where available)

Candor Kids does not store your card or banking information.

7. Shipping

Orders are processed within 1–3 business days.

Estimated delivery:

Metro Cities: 2–5 business days
Other Locations: 3–7 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

8. Returns & Exchanges

Please refer to our Return & Refund Policy for complete details.

Products must:

Be unused
Be unwashed
Have original tags attached
Be returned in original packaging

Candor Kids reserves the right to reject returns that do not meet these conditions.

9. Order Cancellation

Customers may request cancellation before the order is shipped.

Orders already shipped cannot be cancelled and must follow the Return Policy.

10. Product Availability

Occasionally, products displayed on the website may become unavailable after an order is placed.

In such cases, we will notify you promptly and issue a full refund if payment has already been received.

11. Intellectual Property

All website content including:

Logos
Product images
Graphics
Text
Product descriptions
Designs
Brand assets

is the intellectual property of Candor Kids and may not be copied, reproduced, modified, or distributed without prior written permission.

12. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software.
Misrepresent your identity.
Interfere with website operations.

13. Limitation of Liability

Candor Kids shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchase of products, except where required under applicable Indian law.

Our maximum liability shall not exceed the amount paid for the relevant order.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Services

This website may use trusted third-party service providers, including payment gateways, shipping partners, analytics providers, and marketing platforms.

Candor Kids is not responsible for the privacy practices or policies of third-party websites.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts at Mumbai, Maharashtra (or update to your preferred jurisdiction if different).